Communication
If you want to communicate better: listening, calibration, language, rapport — the tools to understand and be understood with more precision.
What Is NLP
Discover what NLP is, who invented it, and how Neuro-Linguistic Programming works according to Giovanni Ceroni's method in "The...
The Fundamental Presuppositions of NLP
Discover the fundamental presuppositions of Neuro-Linguistic Programming according to Giovanni Ceroni: from the map to the territory,...
The Map Is Not the Territory
What "the map is not the territory" means in NLP: how deletion, generalization and distortion build our subjective experience.
What Is an Internal State
Discover what an internal state is in NLP: the four components (physiology, focus, representations, internal dialogue) and how to change...
The Four Stages of Learning
Discover the four-stage learning model: unconsciously incompetent, consciously incompetent, consciously competent, unconsciously competent.
The Growth Ladder
What the learning plateau is and how to overcome it with deliberate practice: the growth ladder model explained by Giovanni Ceroni.
The Effective Study Method
Giovanni Ceroni's three-stage study method: skim reading, analytical reading, mind maps and self-testing to turn information into...
The Carriage Metaphor
Gurdjieff's carriage metaphor applied to NLP: body, horses, coachman and passenger as a map for understanding the person.
What Are Heuristics
What heuristics are, the main ones (anchoring, scarcity, social proof, availability) and how to recognize them in your everyday decisions.
The Three Gates
What the Three Gates are in Giovanni Ceroni's NLP: the instinctive, emotional and cognitive gate, and why effective communication always...
Opening the Three Gates in Communication
How to apply the Three Gates model in real communication: the
Emotions in NLP
How emotions work according to NLP: visualization, the space between cause and effect, and the first technique for changing a limiting...
Emotional Granularity
What emotional granularity is and why naming emotions precisely changes your internal state: Giovanni Ceroni's table of empowering...
Music, Light and Scents as Regulators of Internal State
How music, light, scents and silence shape neuro-hormonal state according to Giovanni Ceroni, with practical examples of classical...
Russell's Circumplex
What Russell's circumplex (Circumplex Model of Affect) is: valence and arousal as the coordinates of emotion, and how NLP transforms them.
Internal Dialogue
What internal dialogue is according to Giovanni Ceroni: how it works, why it limits us, and the NLP techniques to interrupt it and turn...
Effective Communication
What effective communication means according to NLP: the three verbal, paraverbal and non-verbal channels, and why responsibility always...
Representational Systems
What representational systems are in NLP: visual, auditory, kinesthetic and digital auditory, with example phrases and non-verbal signals.
Eye Accessing Cues
What eye accessing cues are in Bandler and Grinder's NLP: visual, auditory, constructed and remembered kinesthetic, and how to calibrate...
What Are Metaprograms
What metaprograms are in Giovanni Ceroni's NLP: Away From/Toward, Internal/External Reference, General/Specific, Sameness/Difference.
Qualities of a Good Communicator
The five skills of an effective communicator according to Giovanni Ceroni: responsibility, uptime, listening, congruence and...
What Is Calibration
What calibration is in Giovanni Ceroni's NLP: the state of uptime, the seven planes of calibration, and the most common mistakes to avoid.
Rapport
What Rapport is in Giovanni Ceroni's NLP: pacing physiology, voice and words, mirroring, matching, and how to test attunement with someone.
The Agreement Frame
What the agreement frame is in coaching according to Giovanni Ceroni: how to build a clear, shared pact with a client from the very...
Words and Biochemistry
How words shape brain biochemistry according to Giovanni Ceroni: linguistic micro-threats, pre-frame, and the linguistic recalibration...
Words to Avoid in Communication
Words to avoid according to Giovanni Ceroni's NLP: why
The Feedback Sandwich
What the feedback sandwich is in Giovanni Ceroni's NLP: the three layers for giving effective feedback that opens gates instead of...
The Blind Spot
What the blind spot is according to Giovanni Ceroni: the distance between intention and impact, and why only feedback can make it...
Communicating Is Not Informing
Why communicating doesn't mean informing according to Giovanni Ceroni: attitude, impact, and the gap between intention and what actually...
Handling Questions and Objections in Public Speaking
How to turn questions and objections into allies of communication: Giovanni Ceroni's five-step structure and the concept of cognitive...
Audience Responsibility and Composition
How to recognize and handle the seven types of audience according to Giovanni Ceroni, and how to use questions to effectively steer a...
Generalizations, Deletions and Distortions
How the mind builds its own map of the world through generalizations, deletions and distortions, according to Giovanni Ceroni's NLP.
What Is the Milton Model
What the Milton Model is in Giovanni Ceroni's NLP: presuppositions, linguistic ambiguities, and Milton Erickson's artfully vague language.
What Is the Meta Model
What the Meta Model is in Giovanni Ceroni's NLP: how precise questions recover structure and meaning from language, from Bandler and...
The Double Track of Language
How to use the Milton Model and Meta Model together according to Giovanni Ceroni: the Rapport-Milton-Meta-Milton sequence and when to...
Language at Work and in Leadership
How to apply the Milton Model and Meta Model at work and in leadership according to Giovanni Ceroni: managing resistance, meetings and...
Persuasive Communication in Sales and Negotiation
How to use the Milton Model and Meta Model in sales according to Giovanni Ceroni: distinguishing stated objections from the real...
Handling Negotiation and Conflict with NLP
How to handle negotiations and conflict according to Giovanni Ceroni: recognizing the closed gate, using the Meta Model and reframing to...
Language in Relationships and with Yourself
How to apply the Milton Model and Meta Model in relationships, parenting and internal dialogue, according to Giovanni Ceroni's NLP.